At a restaurant, a cockroach suddenly flew from somewhere and sat on a lady.She started screaming out of fear. With a panic stricken face and trembling voice, she started jumping,…

The People Skills We All Need by Harison Yusoff  Daniel Goleman in his 2007 blog article, Wired to Connect said “Neuroscience has discovered that our brain’s very design makes it sociable,…

Your Service Is Bad! How To Manage Customer Satisfaction Madam Harison Yusoff has conducted the workshop at MAHSA University with a total of 11 participants. Even the number of participants…