Decision-making, problem-solving and negotiation skills are among the key characteristics and roles of leaders or managers of an organisation. Decision-making skills are important to ensure that the decisions made are right and best for the organisation. In the meantime, problem-solving skills are needed to enable the solution to be done quickly and efficiently by applying the most effective methods to ensure that problems do not persist and disrupt organisational operations. Proper consulting skills must be embedded in each company’s management behaviours as they interact and perform their tasks to meet the goals of the organisation.
In this age of Industrial Revolution 4.0, these skills should inculcate to our workers and new generation as preparation in facing the vast changing of our environment. As an employer, we should be aware of what to do and must take a step ahead for the organisation and worker’s development. Not only focusing on making profit and grab the opportunity for their pocket, however, must look as a whole and big picture what happen in the organisation and what’s important for them to move forward.
These skills should become competency in worker’s development and succession planning. The basic understanding of these had implemented from varies ways to ensure its implication and effectiveness. All workers and leaders should play important roles to take these skills as their ways of living in handling all matters in works or daily life. The leaders must observe and monitor their subordinate on how they practice the right skills and achieve the objective of having these sets of skills.
The workers, by having these set of skills, will increase their work performance and productivity organisation. As it had become their habits and able to show effective as well provide the best solution for the issue they faced. Furthermore, the workplace environment will be more conducive and harmony where the workers more understand and support each other.
In sum, the decision-making, problem-solving and negotiation skills are important skills required to all workers, leaders as well the entrepreneur. When we applied these skills in our workplace and daily life, it will ease the others and objectively solved the issues we handle. It will also benefit people around us and gave effective ways in we lead our life by providing win-win situation as well embarking harmonious environment.
