CustomerS is a marketing solution to:

• Measure customer satisfaction index as a benchmark for the industry.
• Identify customer satisfaction gap.
• Conduct mystery shopping to monitor and plan customer risk management strategies.
• Plan and execute CS transformation, CS strategies and CS action plan
• Coach customer satisfaction executives to learn the best practices around the globe.

Before measuring customer satisfaction, Humanology analyses the marketing channels to help your company to convert data into strategies. Humanology has People Skills to capture reliable and valid data. Quality data that is captured helps your organisation to formulate customer satisfaction strategy through Neuromarketing. Proven results in as short as 6 months after intensive On Job Training (OJT) and humane leadership. Humanology ensures knowledge and techniques transfer to your organisation management team within three years of project conduction.