{"id":335,"date":"2026-02-26T12:05:00","date_gmt":"2026-02-26T12:05:00","guid":{"rendered":"https:\/\/hba.com.my\/tax\/?p=335"},"modified":"2026-04-01T12:16:50","modified_gmt":"2026-04-01T12:16:50","slug":"the-vanishing-proof","status":"publish","type":"post","link":"https:\/\/hba.com.my\/tax\/the-vanishing-proof\/","title":{"rendered":"The Vanishing Proof"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"335\" class=\"elementor elementor-335\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3617050 e-flex e-con-boxed e-con e-parent\" data-id=\"3617050\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-351a499 elementor-widget elementor-widget-text-editor\" data-id=\"351a499\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"container my-5\"><div class=\"case-study-detail\"><div id=\"case-description\"><h3>The Background<\/h3><p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-medium wp-image-705\" src=\"https:\/\/hba.com.my\/tax\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-05-062349-300x197.png\" alt=\"\" width=\"300\" height=\"197\" srcset=\"https:\/\/hba.com.my\/tax\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-05-062349-300x197.png 300w, https:\/\/hba.com.my\/tax\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-05-062349.png 491w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p><p>In the high-stakes world of international business, a human resource provider for petroleum exploration operations in the Gulf of Thailand was confident its taxes were in order. For years, the company had claimed bilateral credit relief under Section 132 of the Income Tax Act 1967, arguing that its income had been taxed twice\u2014once in Malaysia and again in Thailand. The numbers seemed solid, the calculations meticulous. But beneath this confidence lurked a looming shadow of missing documentation.<\/p><h3>The Audit Unfolds<\/h3><p><img decoding=\"async\" class=\"alignnone size-medium wp-image-706\" src=\"https:\/\/hba.com.my\/tax\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-05-062553-300x197.png\" alt=\"\" width=\"300\" height=\"197\" srcset=\"https:\/\/hba.com.my\/tax\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-05-062553-300x197.png 300w, https:\/\/hba.com.my\/tax\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-05-062553.png 486w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p><p>Everything changed when the Director General of Inland Revenue (DGIR) launched an audit. What should have been a straightforward review turned into a storm of unanswered questions. The taxpayer had no notices of assessment or receipts from the Thai Revenue Authority (TRA)\u2014the key evidence needed to substantiate its claims.<\/p><p>When confronted, the taxpayer doubled down. \u201cThe withholding tax was paid,\u201d their representative argued. \u201cIt was remitted by CHOCSB to the TRA before the funds reached us. The money was taxed in Thailand before it ever touched Malaysian soil.\u201d<\/p><p>But the DGIR wasn\u2019t swayed. \u201cWhere is the proof?\u201d they asked, demanding the very documents the taxpayer had failed to produce. Without these, the DGIR asserted, the claim for bilateral credit was baseless. Their audit revealed that withholding tax was borne by CHOCSB, not the taxpayer, weakening the argument further.<\/p><p>The tension escalated. The DGIR accused the taxpayer of trying to benefit from relief meant for those who could prove double taxation. \u201cThis is a legal provision, not a guessing game,\u201d they argued, invoking Public Ruling No. 11\/2011, which requires taxpayers to provide notices of assessment or equivalent evidence from foreign authorities.<\/p><h3>The Courtroom Drama<\/h3><p><img decoding=\"async\" class=\"alignnone size-medium wp-image-707\" src=\"https:\/\/hba.com.my\/tax\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-05-062702-300x231.png\" alt=\"\" width=\"300\" height=\"231\" srcset=\"https:\/\/hba.com.my\/tax\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-05-062702-300x231.png 300w, https:\/\/hba.com.my\/tax\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-05-062702.png 484w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p><p>The case eventually landed before the Special Commissioners of Income Tax (SCIT). The taxpayer presented its case with urgency. \u201cWe\u2019ve been doubly taxed,\u201d their counsel argued passionately. \u201cThe withholding tax was deducted from our income\u2014it\u2019s an undeniable cost of doing business in Thailand!\u201d<\/p><p>But the DGIR\u2019s representative, calm and collected, dismantled the defense. \u201cThe taxpayer has failed to show evidence that the TRA taxed their income directly. Without this proof, they don\u2019t qualify for bilateral credit relief. What they call withholding tax was borne by CHOCSB\u2014it\u2019s not their burden to claim.\u201d<\/p><h3>The Verdict<\/h3><p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-708\" src=\"https:\/\/hba.com.my\/tax\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-05-062738-300x193.png\" alt=\"\" width=\"300\" height=\"193\" srcset=\"https:\/\/hba.com.my\/tax\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-05-062738-300x193.png 300w, https:\/\/hba.com.my\/tax\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-05-062738.png 476w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p><p>When the decision came, it was a blow. The SCIT ruled in favor of the DGIR, stating that the taxpayer had failed to meet the legal burden of proof. The bilateral credit relief was denied, and the additional assessments for the Years of Assessment 2013 to 2018 were upheld.<\/p><p>The commissioners didn\u2019t mince words: \u201cThis isn\u2019t about assumptions or inferences. The law is clear. Without the required documentation, no claim for relief can be allowed.\u201d The taxpayer was left scrambling to appeal the decision, with just 21 days to file.<\/p><h3>The Lesson Learned<\/h3><p>This case is a sharp reminder that in the world of international taxation, confidence means nothing without evidence.<\/p><ul><li><strong>Proof is Non-Negotiable:<\/strong>\u00a0Claims for bilateral credit relief require ironclad documentation, including notices of assessment or receipts from foreign authorities.<\/li><li><strong>Understand Your Tax Burden:<\/strong>\u00a0If withholding tax is borne by another entity, it cannot be used to claim relief.<\/li><li><strong>Compliance is Key:<\/strong>\u00a0Double taxation agreements are not blanket protections\u2014they come with strict conditions that must be met.<\/li><\/ul><h3>Relevant Laws<\/h3><ul><li><strong>Subseksyen 132, 113(2) &amp; Jadual 7 Akta Cukai Pendapatan 1967<\/strong><\/li><\/ul><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e99e49 elementor-widget elementor-widget-wpforms\" data-id=\"7e99e49\" data-element_type=\"widget\" data-widget_type=\"wpforms.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-160\"><form id=\"wpforms-form-160\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"160\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/tax\/wp-json\/wp\/v2\/posts\/335\" data-token=\"e0ebd0d1f347c4248d9d8eacca3148ce\" data-token-time=\"1775417521\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Please enable JavaScript in your browser to complete this form.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-160-field_1-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"1\"><label class=\"wpforms-field-label\" for=\"wpforms-160-field_1\">Comment<\/label><textarea id=\"wpforms-160-field_1\" class=\"wpforms-field-medium\" name=\"wpforms[fields][1]\" aria-errormessage=\"wpforms-160-field_1-error\" ><\/textarea><\/div>\t\t<div id=\"wpforms-160-field_3-container\"\n\t\t\tclass=\"wpforms-field wpforms-field-text\"\n\t\t\tdata-field-type=\"text\"\n\t\t\tdata-field-id=\"3\"\n\t\t\t>\n\t\t\t<label class=\"wpforms-field-label\" for=\"wpforms-160-field_3\" >Name Comment<\/label>\n\t\t\t<input type=\"text\" id=\"wpforms-160-field_3\" class=\"wpforms-field-medium\" name=\"wpforms[fields][3]\" >\n\t\t<\/div>\n\t\t<div id=\"wpforms-160-field_2-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-160-field_2\">Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-160-field_2\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][2]\" aria-errormessage=\"wpforms-160-field_2-error\" required><\/div><script>\n\t\t\t\t( function() {\n\t\t\t\t\tconst style = document.createElement( 'style' );\n\t\t\t\t\tstyle.appendChild( document.createTextNode( '#wpforms-160-field_3-container { position: absolute !important; 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For years, the company had claimed bilateral credit relief under Section 132 of the Income Tax Act 1967, arguing that its income had been taxed twice\u2014once [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":950,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-335","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/hba.com.my\/tax\/wp-json\/wp\/v2\/posts\/335","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hba.com.my\/tax\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hba.com.my\/tax\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hba.com.my\/tax\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hba.com.my\/tax\/wp-json\/wp\/v2\/comments?post=335"}],"version-history":[{"count":10,"href":"https:\/\/hba.com.my\/tax\/wp-json\/wp\/v2\/posts\/335\/revisions"}],"predecessor-version":[{"id":953,"href":"https:\/\/hba.com.my\/tax\/wp-json\/wp\/v2\/posts\/335\/revisions\/953"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hba.com.my\/tax\/wp-json\/wp\/v2\/media\/950"}],"wp:attachment":[{"href":"https:\/\/hba.com.my\/tax\/wp-json\/wp\/v2\/media?parent=335"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hba.com.my\/tax\/wp-json\/wp\/v2\/categories?post=335"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hba.com.my\/tax\/wp-json\/wp\/v2\/tags?post=335"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}